Alpha Trading Hub

Privacy Policy

Privacy Policy


This Privacy Policy describes how we, ALPHA TRADING HUB (hereinafter refer to “We” or the “Company”) collects and uses information through its website or any other sites that are operated by the Company.

The Company respects the privacy of any visitor that accesses its site(s). The Company is committed to protecting related information of any existing or prospective clients, applicants or visitors.


In order to open an account with us, a customer completes and submits an application form and provides confirming documents required for identity verification purposes. By completing the application form you are requested to disclose private information in order to enable the Company to evaluate your application and comply with relevant rules and regulations.


We shall not disclose to a third party, any of its clients’ confidential information unless required to do so by a regulatory authority of a competent jurisdiction; such disclosure shall occur on a ‘need-to-know’ basis, unless otherwise instructed by a regulatory authority. Under such circumstances, the Firm shall expressly inform the third party regarding the confidential nature of the information.

Clients accept and consent that the Company may, from time to time, contractually engage companies for statistical purposes in order to improve the Company’s marketing; as a result, some or all of the clients’ personal data may be disclosed on an anonymous and aggregated basis only.


We use a card processing company for your deposits and withdrawals to and from your trading account in the Company; our services providers do not retain, share, store or use any personally identifiable information for any other purposes.


Tracking systems used on the Company’s site(s) may collect data detailing the pages you have accessed, how you discovered this site, the frequency of visits etc.; this information is obtained in order to improve the content of the Company’s site(s) and may also be used by the Company to contact you, through an appropriate mean, and provide you with any information the Firm believes to be useful.


If you no longer wish to receive any communication from the Company, you may opt-out of by adjusting respective settings in your individual customer area or contact with our Customer Support Department at [email protected].

You shall be notified accordingly if your personal information is collected by any third party that is not our agent/service provider, so you can make an informed decision as to whether or not you want to share your information with that party.


A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We uses cookies on its site(s). The Company does not link the information stored in cookies to any personally identifiable information you may submit.

We uses both session ID cookies and persistent cookies. A session ID cookie does not expire when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s ‘Help’ file.
We sets a persistent cookie for statistical purposes. Persistent cookies also enable the Company to track and target the location and the interests of users that access the Company’s site(s) and to enhance the experience of services offered.

Some of our business partners use cookies on the Company’s site(s); the Company has no access or control over these cookies.


The personal information that you provide in connection with registering yourself as a user of the site(s) or of the services is classified as “Registered Information” which is protected in many ways. You can access your “Registered Information” through a password selected by you. This password is encrypted and known only to you. Your password must not be revealed to anyone. “Registered Information” is safely stored on secure servers that only authorized personnel have access to via password. The Company encrypts all personal information as it is transferred to our security system and thus makes all necessary effort to prevent unauthorized parties from viewing any such information.

Personal information provided to We that is not “Registered Information” also resides on secure servers and is again accessible only by authorized personnel via password this information cannot be accessible by you, therefore no password shall be provided in order for you to modify this.


If your personally identifiable information changes, you must inform us accordingly; please e-mail us at ([email protected]) or update your profile in customer area.


We reserves the right to disclose your personally identifiable information as required by rules and regulations and when the Company believes that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served. We will not be liable for misuse or loss of personal information resulting from cookies on the Company’s site(s) that We does not have access to or control over. We will not be liable for unlawful or unauthorized use of your personal information due to misuse or misplacement of your passwords, negligent or malicious.


If we decide to change our privacy policy, we will post those changes to this privacy statement, the page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.


If you have any enquiries regarding the “Privacy Policy”, please do not hesitate to e-mail us at [email protected] for our response.